Privacy Policy

Last Updated: 15/09/2020

Straw values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company details, and other information you provide when contacting us, requesting a quote, or booking our services.
Event Information: Details about your event requirements, preferences, and related information necessary for planning and execution.
Technical Data: IP address, browser type, device information, cookies, and usage data when you interact with our website.
Third-Party Data: If you interact with us via social media platforms (e.g., Facebook, Instagram), we may collect publicly available profile information.

2. How We Use Your Information

We use the collected information for purposes including:

Providing event management, marketing, and catering services
Responding to inquiries, bookings, and customer support
Processing payments and contracts
Improving our website and services
Marketing and promotional communication (only if you have given consent)
Legal compliance and fraud prevention

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it in the following situations:

Service Providers: With trusted third parties (e.g., payment processors, IT support, vendors) who help us deliver our services.
Legal Obligations: When required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies & Tracking Technologies

Our website may use cookies and tracking tools (e.g., Google Analytics, Facebook Pixel) to improve user experience, analyze traffic, and deliver targeted ads. You can manage or disable cookies in your browser settings.

5. Data Retention & Security

We retain personal information only as long as necessary to fulfill the purposes outlined above. We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights

Depending on your location, you may have rights to:

Access and obtain a copy of your personal information
Request corrections or updates
Request deletion of your personal data
Withdraw consent for marketing communications
Restrict or object to certain processing activities

To exercise your rights, please contact us at info@strawbd.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: info@strawbd.com
📞 Phone: +880 1777 327245, +880 1684 966448
📍 Registered Address: Cha-55/5, North Badda, Dhaka -1212, Bangladesh